Terms & Conditions

1. Definitions

In these Terms and Conditions, unless the context otherwise requires:

• "3333v," "we," "us," or "our" refers to the 3333v gaming platform operated at https://3333v.cam and all associated services.
• "User," "you," or "your" refers to any individual or entity accessing or using 3333v services.
• "Account" means the personal gaming account registered by a User on the 3333v platform.
• "Services" refers to all gaming products, features, and functionalities provided by 3333v, including but not limited to sports betting, casino games, live dealer games, and slot machines.
• "Bet" means any wager placed by a User on any gaming outcome offered through 3333v Services.
• "Balance" refers to the total funds available in a User's Account for placing bets or withdrawals.
• "Bonus" means any promotional credit, free bet, or other incentive awarded to Users under specific promotional terms.
• "KYC" stands for Know Your Customer, referring to identity verification procedures required for account security and regulatory compliance.

2. Eligibility and Account Registration

2.1 Age and Jurisdictional Requirements

To register and use 3333v services, you must meet the following eligibility criteria:

• You must be at least 21 years of age or the legal gambling age in your jurisdiction, whichever is higher.
• You must be a resident of Indonesia or a jurisdiction where online gambling is legally permitted.
• You must have legal capacity to enter into binding contracts under applicable law.
• You are not prohibited from gambling under the laws of your jurisdiction of residence.
• You are not currently self-excluded from gambling services or included in any gambling exclusion database.

2.2 Account Registration Process

When registering an account with 3333v, you agree to:

• Provide accurate, current, and complete information during the registration process.
• Maintain and promptly update your registration information to keep it accurate and complete.
• Provide valid identification documents (Indonesian National ID / KTP, proof of address, and selfie verification) when requested for KYC verification.
• Create only one account per person. Multiple accounts are strictly prohibited and will result in closure of all accounts and forfeiture of funds.
• Keep your login credentials confidential and not share them with any third party.
• Notify us immediately of any unauthorized use of your account or breach of security.

2.3 Account Verification (KYC)

3333v implements mandatory identity verification to comply with international gaming regulations and prevent fraud. You must submit the following documents within 72 hours of registration or before your first withdrawal request:

• Valid Indonesian National ID (KTP) showing clear photograph and readable information.
• Selfie photograph holding your KTP next to your face for identity confirmation.
• Proof of address (utility bill, bank statement, or government correspondence) dated within the last 3 months, if requested.

Failure to complete KYC verification may result in withdrawal restrictions or account suspension. We reserve the right to request additional documentation if necessary to verify your identity.

3. Deposits and Withdrawals

3.1 Deposits

When funding your 3333v account, the following terms apply:

• Minimum deposit amount is Rp 50,000 (fifty thousand Indonesian Rupiah).
• All deposits must be made from payment methods registered in your own name. Third-party deposits are prohibited.
• Supported payment methods include major Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja).
• Deposits are typically processed instantly, though actual crediting time depends on your financial institution's processing speed.
• 3333v does not charge fees for deposits. However, your bank or payment provider may impose their own transaction fees.
• You are responsible for ensuring sufficient funds in your payment method and for any fees or charges imposed by your bank.

3.2 Withdrawals

When withdrawing funds from your 3333v account, the following conditions apply:

• Minimum withdrawal amount is Rp 100,000 (one hundred thousand Indonesian Rupiah).
• Withdrawals can only be made to Indonesian bank accounts registered in your verified name. The bank account must match your KYC documentation.
• You must complete KYC verification before your first withdrawal can be processed.
• Standard withdrawal processing time is 5-15 minutes during Indonesian banking hours (Monday-Friday, 08:00-16:00 WIB).
• Withdrawals requested outside banking hours or on Indonesian public holidays will be processed on the next business day.
• We reserve the right to request additional verification or documentation before processing large withdrawals or if we suspect fraudulent activity.
• Bonus funds must meet wagering requirements before becoming eligible for withdrawal. See Section 4 for bonus terms.

3.3 Anti-Money Laundering (AML) Policy

3333v maintains strict anti-money laundering controls. To withdraw funds, you must wager at least 1x (one time) your deposit amount on eligible games. Deposits withdrawn without meeting this requirement may be subject to administrative fees. We reserve the right to report suspicious transactions to relevant authorities.

4. Bonuses and Promotions

4.1 General Bonus Terms

All bonuses and promotions offered by 3333v are subject to specific terms and conditions published on our promotions page. General provisions include:

• Bonuses are awarded at 3333v's sole discretion and may be modified, suspended, or withdrawn at any time without prior notice.
• Only one bonus may be active per account at any given time unless explicitly stated otherwise.
• Bonuses are personal and non-transferable. You cannot transfer bonus funds to another user or withdraw bonuses without meeting wagering requirements.
• Abusing bonuses through multiple accounts, collusion, or other fraudulent means will result in bonus forfeiture and account closure.
• We reserve the right to void bonuses and associated winnings if we determine the bonus was obtained or used improperly.

4.2 Wagering Requirements

Unless otherwise specified, all bonus funds are subject to wagering requirements before becoming withdrawable. Standard wagering requirements are 30x (thirty times) the bonus amount. Different games contribute differently to wagering requirements:

• Slots: 100% contribution
• Live casino games: 10-20% contribution (varies by game)
• Sports betting: 100% contribution for pre-match bets with odds ≥ 1.50
• Table games (blackjack, roulette, baccarat): 10% contribution

You must complete wagering requirements within the specified timeframe (typically 30 days from bonus activation) or the bonus and associated winnings will be forfeited.

5. Betting and Gaming Rules

5.1 General Betting Rules

When placing bets on 3333v, the following rules apply:

• All bets are final once confirmed. You cannot cancel or modify bets after confirmation unless permitted by specific game rules.
• We reserve the right to refuse any bet without providing a reason, particularly if we suspect fraudulent activity, technical errors, or terms violations.
• Maximum and minimum bet limits vary by game type and may be adjusted without prior notice.
• In the event of technical errors, system malfunctions, or obvious pricing errors, we reserve the right to void affected bets and refund stakes.
• Bets placed on obviously incorrect odds (palpable errors) will be voided.

5.2 Sports Betting Specific Rules

For sports betting, including bandar bola (football betting) markets:

• All bets are settled based on official results announced by the relevant sports governing body.
• If a match is postponed or abandoned, bets will be voided unless the match is completed within 48 hours or unless otherwise specified in specific sport rules.
• Live in-play betting carries slightly delayed odds updates due to transmission timing. Bets placed after an outcome is already known will be voided.
• Asian Handicap (voor bola) and Over/Under markets follow standard industry settlement rules published on our platform.

5.3 Casino and Slot Games

For casino games and slots:

• All games use certified Random Number Generators (RNG) to ensure fair and random outcomes.
• Published Return to Player (RTP) percentages are theoretical long-term averages. Actual short-term results will vary.
• If a game round is interrupted due to disconnection, the round will be completed automatically based on your last action, and results will be reflected in your account balance.
• Game rules, paytables, and specific betting options are displayed within each game interface.

6. Prohibited Activities

The following activities are strictly prohibited on 3333v and will result in immediate account suspension and forfeiture of funds:

• Underage Gambling: Creating an account or gambling if you are under 21 years of age.
• Multiple Accounts: Registering more than one account per person or household to abuse bonuses or circumvent limits.
• Fraudulent Activity: Using stolen payment methods, providing false documentation, identity fraud, or any form of financial fraud.
• Collusion and Cheating: Colluding with other players, using bots or automated betting software, exploiting software vulnerabilities, or manipulating game outcomes.
• Money Laundering: Using 3333v services to launder funds obtained through illegal means.
• Bonus Abuse: Creating multiple accounts to claim bonuses, engaging in coordinated betting patterns to guarantee profits, or otherwise abusing promotional offers.
• Chargebacks: Filing chargebacks or payment disputes with your bank for legitimate deposits. This constitutes fraud and will result in permanent account closure and potential legal action.
• Offensive Behavior: Harassing other users or customer service representatives, using offensive language, or engaging in any form of abusive behavior.

We reserve the right to investigate suspicious activity, freeze accounts during investigation, and report illegal activity to relevant authorities.

7. Limitation of Liability

7.1 Service Availability

While 3333v strives to maintain 99.9% platform uptime, we do not guarantee uninterrupted or error-free service. We are not liable for:

• Temporary service interruptions due to maintenance, technical issues, or circumstances beyond our control.
• Losses resulting from your inability to access your account or place bets due to technical problems.
• Errors in game displays, odds calculations, or results caused by software malfunctions (in such cases, affected bets will be voided).

7.2 User Responsibility

You are solely responsible for:

• All activity conducted through your account, whether authorized or unauthorized.
• Maintaining the confidentiality of your login credentials.
• Ensuring your internet connection is secure when accessing 3333v services.
• Complying with the laws of your jurisdiction regarding online gambling.
• Any taxes or fees applicable to your gambling winnings under Indonesian law.

7.3 Maximum Liability

To the fullest extent permitted by law, 3333v's total liability to you for any claim arising from your use of our services shall not exceed the amount of funds in your account balance at the time the claim arose. We are not liable for indirect, incidental, consequential, or punitive damages.

8. Account Suspension and Termination

8.1 Suspension by 3333v

We reserve the right to suspend or terminate your account immediately without prior notice if:

• You breach any provision of these Terms and Conditions.
• We suspect fraudulent activity, money laundering, or other illegal behavior.
• You fail to complete KYC verification within the required timeframe.
• We determine that continuing to provide services to you poses unacceptable risk to 3333v or other users.
• You engage in prohibited activities as outlined in Section 6.

Upon account termination, we will refund your available balance minus any amounts subject to investigation or dispute. Bonus funds and unreleased winnings from voided bets will be forfeited.

8.2 Self-Exclusion and Voluntary Closure

You may request temporary or permanent account closure at any time by contacting customer support. For responsible gaming self-exclusion requests, see our Responsible Gaming page. During self-exclusion periods, you will not be able to access your account or receive promotional materials. Available funds can be withdrawn before closing your account.

9. Dispute Resolution

If you have a complaint or dispute regarding 3333v services:

1. Contact Customer Support: First attempt to resolve the issue by contacting our customer support team via live chat, email ([email protected]), or WhatsApp.
2. Formal Complaint: If the issue is not resolved to your satisfaction within 5 business days, submit a formal written complaint via email detailing the nature of your dispute.
3. Investigation: We will investigate your complaint and provide a written response within 10 business days.
4. Final Decision: Our decision on the matter will be final and binding unless you pursue legal remedies under applicable law.

Any disputes arising from these Terms shall be governed by Indonesian law and subject to the exclusive jurisdiction of Indonesian courts.

10. Changes to Terms and Conditions

3333v reserves the right to modify, amend, or update these Terms and Conditions at any time without prior notice. Changes become effective immediately upon publication on our website. Continued use of 3333v services after changes constitutes acceptance of the modified terms. We recommend reviewing these Terms periodically to stay informed of any updates. Material changes affecting user rights will be communicated via email or prominent platform notification.

11. Contact Information

For questions, concerns, or assistance regarding these Terms and Conditions, please contact 3333v customer support:

• Email: [email protected]
• Live Chat: Available 24/7 through the platform interface
• WhatsApp Support: +62 812 3456 7890 (08:00-24:00 WIB)
• Business Hours: Customer support operates 24 hours a day, 7 days a week
• Time Zone: All times referenced are in Western Indonesia Time (WIB, UTC+7)

Our dedicated support team is committed to addressing your inquiries promptly and professionally. For KYC verification inquiries, account issues, or dispute resolution, email support typically provides the most comprehensive assistance.